Information We Collect

We may collect the following information when you request a quote, book a rental, contact us, or interact with our website:

• Contact information: name, phone number, email address, mailing address.
• Booking details: rental dates, vehicle preference, how you plan to use the vehicle (e.g., rideshare/delivery driving).
• Identification and eligibility information: driver's license details, and information necessary to verify eligibility to rent.
• Communications: messages you send us through our chat widget, booking form, phone, or text message, and our replies.
• Website usage information: pages visited, device/browser type, and similar technical data collected automatically (e.g., via cookies or similar technologies).

How We Use Your Information

We use the information we collect to:

• Process and confirm rental bookings;
• Verify your eligibility to rent a vehicle;
• Communicate with you about your reservation, account, or inquiries;
• Send text messages (SMS) you've opted in to receive, such as booking confirmations, service updates, and occasional promotional messages;
• Improve our website and services; and
• Comply with legal obligations and enforce our Terms of Service.

Text Messaging (SMS) Consent

If you provide your phone number and opt in through our chat widget, booking form, or another method on our website, you agree to receive text messages from Top Ventures LLC related to your inquiry, booking, and customer service. Message and data rates may apply, and message frequency varies. Consent to receive text messages is not a condition of any purchase or rental. You can opt out at any time by replying STOP, or contact us using the information in Section 8. We do not sell or share your mobile opt-in information with third parties for their own marketing purposes.

How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business, such as our customer relationship management (CRM) platform, form/booking providers, and website host, solely to help us deliver our services;
• Insurance, financial, or legal partners, where necessary to process a rental, resolve a claim, or comply with the law; and
• Law enforcement or government authorities, where required by law or to protect our rights, property, or safety, or that of others.

Cookies & Similar Technologies

Our website may use cookies or similar technologies to help it function properly and to understand how visitors use our site. You can control cookies through your browser settings; disabling them may affect some website functionality.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to maintain business and rental records, comply with legal obligations, and resolve disputes.

Your Choices

• Text messages: Reply STOP to opt out of text messages at any time, or HELP for assistance.
• Marketing communications: You may ask us to stop sending promotional communications by contacting us directly.
• Access/correction: You may contact us to request access to, or correction of, the personal information we hold about you.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.